Making it easier for debtors to pay:
- Toll free (800) numbers
- Convenient drive-thru payment window
- Western Union Quick Collect
- Credit Card
- Business reply envelopes
- Pay Anytime line
- Internet payment
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- * We report to the credit bureaus.
- * We provide all mail and phone collection services.
- * We provide skiptracing services.
- * We go to court for you.
- * We are licensed and bonded in the United States.
FCS has developed a unique system for collecting, which along with studying the most current developments in the field has proven to be the key to our success. This combination gives FCS the professional edge that makes us ideal for any industry whether it be one account or a large number of accounts.
The FCS system is capable of accepting accounts manually, diskette, tape, or by modem. Our full-time, on site, programmers enable us to make changes or corrections as needed on our system to meet the needs of your system.
FCS has implemented a five part training program designed for all levels of experience and teaches the following:
- * Title VIII Fair Debt Collection Practice Act
- * Basic Collection Techniques and Skiptracing
- * Annual Testing of All Our Employees on the Fair Debt Collection Practices Act
- * Quarterly Testing of All Our Collection Personnel on the Fair Debt Collection Practices Act
A major part of handling your receivables involves contacting debtors by telephone. In fact, FCS handles most of its collections by phone, providing a comfortable, low pressure setting for debtors. All information is immediately entered into our system, eliminating careless notes and excessive paperwork. To ensure the proper handling of each call to a debtor, ALL CALLS ARE RECORDED AND MONITORED by management. You, as our client may review any call at any time. This also assures that everything we do is in adherence to the Fair Debt Collection Practices Act.